Contact us

For further information or support you can contact the Victorian Energy Compare support team.


Send us a message


Call us

Call 1800 000 VEC (832) from anywhere in Australia, Monday to Friday, 8am to 6pm. Costs may vary - mobiles and public telephones may incur additional costs.

If you are deaf, or have a hearing impairment or speech impairment, contact us throught the National Relay Service on 133 677 or visit

Contact us by post

Victorian Energy Compare team
8 Nicholson Street
Melbourne VICTORIA 3000

Need help switching?

The Victorian Government has partnered with three community organisations to assist Victorians with a number of energy related issues, including helping people to switch to a cheaper energy plan.

To access this free service, call 1800 830 029 and tell the energy advisor you need help switching using Victorian Energy Compare.